Your account information powers two distinct things: the details your customers see at checkout, and the details Moonbase uses on payout paperwork between you and us. This article walks through each field in Account settings > Account > Account Information.

Read-only fields

Account Name and Account ID are set when your account is created and can't be edited here. Moonbase support can change the account name for you. The Account ID is permanent: it is in your portal address (<account-id>.moonbase.sh) and in API calls.

Customer-facing fields

• Email address: the address customers will reach you at. It is shown in transactional emails, and used as the reply-to address.

• Website URL: your public site. It is used in checkouts and as a return location after some flows. Saving it also adds its address to your allowed domains (Account settings > Storefront > Domain configuration), and in Embedded Widget mode the links in customer emails point to it.

• EULA URL: optional link to your own End User License Agreement. When set, it is included in sign-up and checkout for new customers, alongside the standard Moonbase terms. Leave it blank if you do not have your own EULA.

Billing and payout fields

How you fill in your business details depends on how your account went live. Every new account goes live through verification: until it is verified, a Business details box with Verify your account stands in place of the fields. Once your verification is approved, your legal name, tax ID and address show here as Verified business details, with Legal name in place of Business Name, and they can't be changed here. To change them, contact Moonbase support, who may ask for evidence of the change. Accounts that were live before verification type the details here. Once the account is live, a field that is already filled in is locked (Business details are locked), and an empty one can still be filled in. To change a locked field, contact Moonbase support.

• Business Name: the legal entity name used on payout invoices between you and Moonbase, and as the recipient name for bank transfers. Make sure it matches the name on your payout bank account so transfers are not rejected.

• Tax ID: included on payout invoices. It is read in the context of the country in your address. Your business details are fixed on a payout's invoice when that payout closes, so a change applies to payouts that close afterwards, not to invoices you already have.

• Address: your business address. It is required, it decides which tax ID format applies, and you need it before you can set up a payout account.

Frequently Asked Questions