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Move purchase to another customer

Every now and then customers will enter the wrong email while making a purchase. Often, merchants can simply update the email of the customer account, and re-send the receipt. However, some times, the customer will create another account with the correct email, causing a conflict error when trying to change the email address. We should allow moving purchases to other customers, to have another path to resolving these issues quickly.

Status: Completed2 comments

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Comments2

  • Tobias Lønnerød Madsen

    Team•

    Mar 27

    This request is actually satisfied by our Merge customer accounts feature, since it’s mainly tackling the case where customers have a duplicate account

    • Scott Silfvast

      •

      Mar 27

      Perfect solution 😎